ong888 Terms & Conditions

1 Acceptance of Terms

By accessing the ong888 website, creating a player account, making a deposit, or placing any wager on the ong888 platform, you unconditionally accept and agree to be bound by these Terms & Conditions and any additional rules, policies, or guidelines published on the ong888 platform from time to time, including but not limited to the Privacy Policy and Responsible Gaming Policy.

These Terms apply to all forms of access to ong888, including via desktop browser, mobile browser, and any application distributed by or on behalf of ong888. Your continued use of the ong888 platform following any modification to these Terms constitutes your acceptance of the revised Terms.

ong888 reserves the right to update, amend, or replace any portion of these Terms at any time and without prior notice, subject to the provisions of Section 14 below. It is your responsibility to review these Terms periodically. Access to the ong888 platform is a privilege, not a right, and ong888 may withdraw or restrict that access at its sole discretion.

2 Eligibility

The ong888 platform is intended solely for use by individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. ong888 strictly prohibits access by minors. By registering, you warrant that you are 21 years of age or older and that you will not allow any person under the age of 21 to access your ong888 account.
• You are accessing the platform in a jurisdiction where online gaming is not expressly prohibited under applicable law. You are solely responsible for determining whether your use of ong888 complies with the laws of your jurisdiction.
• You are not an employee, director, officer, or agent of ong888, nor an immediate family member of any such person.
• You are acting on your own behalf and not as an agent for any third party.
• You are not registered on any self-exclusion list maintained by ong888 or any gaming authority to which ong888 is subject.
• You are not suffering from a gambling addiction that renders your participation in gaming activities inadvisable.

ong888 reserves the right to request documentary proof of age, identity, and residential address at any time. Failure to provide satisfactory documentation within a reasonable period specified by ong888 may result in account suspension and withholding of any pending withdrawals pending resolution.

3 Account Registration & Security

Each player may hold only one registered account with ong888. The creation of multiple accounts by the same individual — whether for the purpose of circumventing bonus restrictions, avoiding account restrictions, or any other reason — constitutes a material breach of these Terms and will result in the immediate suspension of all associated accounts and the forfeiture of all balances held within those accounts.

When registering an ong888 account, you agree to:

• Provide accurate, complete, and current information as requested during the registration process.
• Maintain and promptly update your account information to ensure it remains accurate and complete at all times.
• Keep your login credentials strictly confidential. You must not share your username, password, or any account access credentials with any third party.
• Notify ong888 immediately upon becoming aware of any unauthorised access to your account or any security breach affecting your credentials.

ong888 shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. You are fully responsible for all activities conducted through your ong888 account, whether or not authorised by you.

4 Deposits & Withdrawals

All transactions on the ong888 platform are denominated in Malaysian Ringgit (MYR). ong888 supports a range of payment methods including Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, 7-Eleven Cliqq, and USDT TRC20. The availability of specific payment methods may change without notice.

The following conditions apply to all financial transactions:

• All deposits must originate from a payment method registered in your own name. ong888 prohibits the use of third-party payment instruments.
• Minimum and maximum deposit amounts are as published on the ong888 platform and may vary by payment method.
• Withdrawals may only be processed to a payment method that has previously been used to deposit funds into your ong888 account, subject to the specific withdrawal policies applicable to each payment method.
• ong888 reserves the right to conduct enhanced due diligence on withdrawal requests, including requesting source-of-funds documentation, in accordance with our anti-money laundering obligations.
• Withdrawal processing times are indicative only. ong888 shall not be liable for delays caused by payment processors, banking institutions, or technical circumstances beyond our control.
• ong888 reserves the right to withhold or delay any withdrawal pending the satisfactory completion of identity verification procedures.

5 Bonuses & Promotions

ong888 may from time to time offer bonuses, free bets, cashback, and other promotional incentives to eligible players. All bonuses and promotions are subject to specific terms and conditions published at the time of the offer, which are incorporated by reference into these Terms.

General provisions applicable to all ong888 bonuses:

• Bonuses are available to one account per player, per household, and per device. Attempts to claim bonuses through multiple accounts constitute fraud and will result in account suspension.
• ong888 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice.
• Bonus wagering requirements must be satisfied in full before any bonus-derived winnings become eligible for withdrawal.
• Certain games may contribute at a reduced rate or not at all towards bonus wagering requirements, as specified in the applicable promotion terms.
• ong888 reserves the right to withhold bonus payments or void winnings where it has reasonable grounds to believe that a player has engaged in bonus abuse, arbitrage, or any form of gaming activity inconsistent with genuine recreational play.

6 Gameplay Rules & Disputes

All games available on the ong888 platform — including live casino, slots, sportsbook, e-sports, and lottery — are governed by their respective game rules as published on the platform. In the event of any inconsistency between these Terms and the specific rules of a game, the game-specific rules shall prevail in relation to that game.

ong888 employs certified random number generation systems and sources all live dealer content from independently audited studio providers. The outcome of all games is final and binding upon settlement. ong888 reserves the right to void any bet placed in error or as a result of a technical malfunction.

If you believe an error has occurred in the settlement of a wager, you must notify ong888 customer support within 72 hours of the relevant game round's completion. Disputes raised after this period may not be investigated. ong888's decision on all gaming disputes is final, subject only to the dispute resolution procedure set out in the applicable gaming licence conditions.

7 Prohibited Conduct

The following activities are strictly prohibited on the ong888 platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where appropriate:

• Registering more than one player account with ong888.
• Providing false, inaccurate, or misleading information during registration or at any subsequent point.
• Using software, scripts, bots, or any automated system to interact with the ong888 platform in a manner not sanctioned by ong888.
• Engaging in collusion, chip dumping, or any coordinated strategy involving multiple accounts intended to gain an unfair advantage.
• Exploiting software errors, glitches, or vulnerabilities in the ong888 platform. Any winnings arising from such exploitation may be voided.
• Facilitating, assisting, or attempting to conduct money laundering, fraud, or any other criminal activity through the ong888 platform.
• Accessing ong888 from a jurisdiction in which online gaming is expressly prohibited by applicable law.
• Reproducing, distributing, or commercially exploiting any content owned by or licensed to ong888 without prior written authorisation.

8 Account Suspension & Termination

ong888 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to circumstances where:

• A player has breached any provision of these Terms.
• ong888 has reasonable grounds to suspect fraudulent activity, money laundering, or any other criminal conduct.
• A player has been identified as a minor or has misrepresented their age.
• A player is subject to a self-exclusion order.
• ong888 is required to do so under applicable law, regulatory direction, or court order.

Upon termination of an account, ong888 will process a return of any remaining real-money balance (net of any applicable bonus balances) to the player via the same payment method used for the most recent deposit, subject to the satisfactory completion of all identity verification and anti-money laundering checks.

9 Intellectual Property

All content on the ong888 platform — including but not limited to text, graphics, logos, game software, interface designs, trademarks, and audiovisual materials — is the property of ong888 or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ong888 platform solely for your personal, non-commercial entertainment purposes. Nothing in these Terms transfers any intellectual property rights to you.

You must not copy, reproduce, modify, adapt, translate, distribute, publish, reverse-engineer, or create derivative works from any content on the ong888 platform without the prior written consent of ong888.

10 Limitation of Liability

To the maximum extent permitted by applicable law, ong888 and its officers, directors, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the ong888 platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

ong888 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. In jurisdictions that do not permit the exclusion of certain warranties or the limitation of liability, ong888's liability shall be limited to the fullest extent permitted by law.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

11 Privacy

ong888 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering a player account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

ong888 will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities as required for the operation of the platform and compliance with applicable law. Please review the Privacy Policy for full details.

12 Responsible Gaming

ong888 is committed to promoting responsible gaming and maintaining a safe environment for all players. The platform provides deposit limits, session duration controls, cooling-off periods, and self-exclusion options to all registered players. These tools are accessible at any time through your account settings.

ong888 strictly prohibits access by persons under 21 years of age. If you believe you may have a gambling problem, we urge you to make use of the responsible gaming tools available on the platform and to seek assistance from a qualified support organisation. Please visit the Responsible Gaming page for further information and resources.

13 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable under the jurisdiction of ong888's operating licence. Any dispute arising out of or in connection with these Terms or your use of the ong888 platform shall first be submitted to ong888's internal dispute resolution process as described in Section 6 above. Where an internal resolution cannot be reached, disputes may be referred to the appropriate regulatory body under the applicable gaming licence.

You agree that any legal proceedings relating to these Terms shall be conducted in the language of these Terms, which is English, unless otherwise required by applicable law.

14 Amendments to These Terms

ong888 reserves the right to amend these Terms at any time. Where changes are material, ong888 will provide reasonable notice by posting a notification on the platform or by email to your registered address prior to the changes taking effect. Your continued use of the ong888 platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not accept any amendment to these Terms, you must cease using the ong888 platform and close your account. Account closure requests should be directed to ong888 customer support.

15 Contact

If you have any questions regarding these Terms & Conditions, or if you wish to raise a formal complaint regarding any aspect of the ong888 platform, please contact our support team. All enquiries will be acknowledged within 24 hours and resolved within a reasonable timeframe depending on the nature of the matter.

Support contact: [email protected]

ong888 customer support is available 24 hours a day, 7 days a week via live chat on the platform.